Updated: April 4, 2019
Latest issues added or updated
Server update
Without Skype for Business Server 2015 CU4 (build 9319.272 or later) or Lync Server 2013 CU8 HF1 (build 8309.973 or later), Skype for Business on Mac requires Mobility enablement on the server side. After updating to builds 9317.272 or 8309.973 or later, Mobility enablement will no longer be required.
You can download these updates at Updates for Skype for Business Server 2015 and Updates for Lync Server 2013.
You can also find more information at FAQ - Skype for Business on Mac.
Known issues
Issue
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Comment
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Outlook integration
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Requirements for Skype for Business and Outlook integration on Mac:
Troubleshooting Outlook integration in case Contacts don’t show presence, online meetings fail to schedule, or there is no dial-in information in meeting invitation:
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Can’t see users’ Skype for Business presence in Outlook 2016 for Mac
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If you have Lync for Mac 2011 installed on the same Mac device, Lync for Mac might have changed the configuration. Recommend that you reinstall Skype for Business on Mac.
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Can't search Skype directory
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Skype for Business on Mac users can't search the Skype directory, although you've enabled this functionality for your organization. However, Skype for Business on Mac users can communicate with Skype users if they know the Skype user's Microsoft account. See Add a contact in Skype for Business.
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Side-by-side installation
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Side-by-side installation of Skype for Business and Lync is not supported on Mac. We recommend that you perform a clean uninstall of Lync for Mac 2011 prior to installing Skype for Business.
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Cannot sign in to Skype for Business
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Some Lync profiles might be different from Skype for Business on Mac profiles and can cause a discrepancy. See How to Perform a Clean Uninstall of Lync for Mac 2011 for more information.
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Mobility Policy required
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With the release of Skype for Business Server 2015 CU4 and Lync Server 2013 CU8 HF1, we will support Skype for Business on Mac as a desktop application. This means that having a mobility policy assigned to Mac users will not be required. Until these server updates, Mobility enablement on the server side is required.
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Meeting invitations only display a single dial-in number
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Fix: Update to Outlook 2016 for Mac build 15.32 or later.
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Single/tabbed window experience not available
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By default, if your topology meets the following requirements, all conversations will be shown in a single/tabbed window. However, there are cases when the client can’t detect if server-side conversation history is enabled and it will not default to single window view. This can be remedied by updating settings in Preferences.
Requirements for single/tabbed window experience:
Troubleshooting if single window mode is not available, check the following:
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Adding a distribution group that has more than 100 contacts will result to 100 contacts only
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Workaround: To view the full member list of distribution group, use Outlook to expand the group.
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Skype for Business on Mac fails to sign-in
(Skype for Business Server Online, Exchange Server Online, Identity managed on-premises with ADFS 3.0 and WIA authentication enabled for wiasupporteduseragents-Mozilla/5.0)
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Workaround:
Note: Skype for Business on Mac gets represented by the underlying ADAL library as user agent Mozilla/5.0 (no option to set it from the app), and Windows Integrated Authentication is generally used only for Windows clients and therefore not supported by ADAL library on Mac.
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Contact Management, including Delegate Management, is only supported on Skype for Business Server 2015 with UCS disabled
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Users on Skype for Business Server 2015 cannot modify their contacts list in Skype for Business if a user account is enabled by the Skype for Business administrator for the Unified Contact Store (UCS) for Exchange. If the users are hosted on Lync Server 2013, Contact Management is not supported. Users can make changes to their contacts list in Outlook. Delegate Management can be done by the Lync or Skype for Business administrator using the SEFAUtil administrative tool.
Skype for Business Server 2015 with UCS disabled is the only currently supported Contact Management.
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While in a peer-to-peer session between a Windows Skype for Business client and a Mac Skype for Business client, and sharing is started by the Mac Skype for Business client, the Windows Skype for Business client will not be able to see the Mac user's desktop if VBSS is disabled in the environment.
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Desktop viewing is currently not supported in this Skype for Business scenario for Windows on-premises users.
Workaround:
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Enhanced 911 (E-911) support
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Support for E-911 emergency calls made from Skype for Business on Mac has the following requirements for on-premises servers:
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Instant messaging (IM) notification for emergency calls not sent to a distribution list
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For users of Skype for Business Server 2015, sending an IM notification of an emergency call placed from Skype for Business on Mac to a distribution list (as specified by the the notification URI in the location policy) requires the July 2018 update.
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In Outlook, cannot join a meeting from a non-federated organization
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Users cannot join a meeting from another organization that isn’t federated with your organization when users click the join links in Outlook.
Workaround: Join the meeting from the Meetings tab inside the app (version 16.11.149 and later).
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Large PowerPoint files cannot be shared in a meeting
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PowerPoint files that are larger than 30 MB can't be shared in a meeting from Skype for Business on Mac.
Workaround: Open the PowerPoint file on the computer and share the screen in the meeting.
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Contact card information for the signed-in user is out of date
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When contact details for the signed-in user change, the contact card in Skype for Business on Mac may not show the current information.
For Skype for Business Online users:
For Skype for Business Server 2015 or 2019 users: sign in from Skype for Business app on Windows. A fix will be available in a future server update that does not require the Windows app.
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Features not available in this release
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If you have Skype for Business Server 2015, see the Skype for Business on Mac column in Client comparison tables for Skype for Business Server 2015.
If you have Lync Server 2013, see the Skype for Business on Mac column in Client comparison tables for Lync Server 2013.
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Related Topics
What's new in Skype for Business on Mac?
Office Insider releases for Skype for Business on Mac
Skype for Business help-->
Enhanced Presence support
Feature/capability | Skype for Business 2015, 2016, or 2019 client | Skype for Business on Mac | Lync 2013 client |
---|---|---|---|
Publish status | ✔ | ✔ ❶ | ✔ |
View status | ✔ | ✔ | ✔ |
View status notes and Out of Office messages | ✔ | ✔ | ✔ |
Add a custom location | ✔ | ✔ | ✔ |
Add a custom note | ✔ | ✔ | ✔ |
Use a photo from any public site for My Picture (not available in Skype for Business Online) |
✔ | ✔ |
Contacts and Contact Groups support
Feature/capability | Skype for Business 2015, 2016, or 2019 client | Skype for Business on Mac | Lync 2013 client |
---|---|---|---|
Pre-populated Contacts list | ✔ | ||
View and Modify Contacts list | ✔ | ✔ | ✔ |
Tag contacts for status change alerts | ✔ | ✔ | ✔ |
Control privacy relationships | ✔ | ✔ | |
Search the corporate address book | ✔ | ✔ | ✔ |
Search Microsoft Outlook contacts | ✔ | ✔ | ✔ |
Manage contact groups | ✔ | ✔ | ✔ |
Expand distribution groups and Office 365 Groups | ✔ | ✔ | ✔ |
Search for Response Groups (not available in Skype for Business Online) |
✔ | ✔ | |
Display recent contacts group | ✔ | ✔ | |
Display current conversations group | ✔ | ✔ | ✔ |
Display alternate contact views (for example, tile) | ✔ | ✔ | ✔ |
Sort contacts by Group, Relationship, or New (people who've added you to their Contacts list) | ✔ | ✔ | |
Sort contacts by Status (availability) | ✔ | ✔ | |
Search and add Exchange contacts | ✔ | ✔ |
IM support
Feature/capability | Skype for Business 2015, 2016, or 2019 client | Skype for Business on Mac | Lync 2013 client |
---|---|---|---|
Initiate IM with or email to a contact | ✔ | ✔ | ✔ |
Navigate among multiple IM conversations/Track multiple conversations in a single tabbed window | ✔ | ✔ | ✔ |
Log IM conversations in Outlook | ✔ | ✔ If server-side conversation history is turned on | ✔ |
Check spelling | ✔ | ✔ | |
Skill search (with SharePoint Server integration) (On-premises Skype for Business Server and on-premises SharePoint 2013 are required for skill search.) |
✔ | ✔ | |
Persistent Chat (Group Chat) integration (not available for Skype for Business Online) |
✔ | ✔ | |
Escalate a Persistent Chat room to a Skype for Business Meeting with one click (not available for Skype for Business Online) |
✔ | ✔ | |
Inline pictures of sender and receiver in IM window | ✔ | ✔ | |
Receive ink messages | ✔ | ✔ | |
Set IM messages as high importance | ✔ | ✔ |
Meetings support
Feature/capability | Skype for Business 2016 client | Skype for Business on Mac | Skype for Business Web App | Skype for Business 2015 client | Lync 2013 client |
---|---|---|---|---|---|
Add computer audio | ✔ | ✔ | ✔(requires plug-in) | ✔ | ✔ |
Add video | ✔ | ✔ | ✔(requires plug-in) | ✔ | ✔ |
View multiparty video (gallery view) | ✔ | ✔ | ✔ | ✔ | ✔ |
Video-based screen sharing | ✔ | ✔ | ✔ View-only | ||
Use in-meeting presenter controls | ✔ | ✔ | ✔ | ✔ | ✔ |
Access detailed meeting roster | ✔ | ✔ | ✔ | ✔ | ✔ |
Participate in multiparty IM | ✔ | ✔ | ✔ | ✔ | ✔ |
Share the desktop (if enabled) | ✔ | ✔ ❶ | ✔ ❶ (requires plug-in) | ✔ | ✔ |
Share a program (if enabled) | ✔ | View only | ✔(requires plug-in) | ✔ | ✔ |
Add anonymous participants (if enabled) | ✔ | ✔ | ✔ | ✔ | ✔ |
Use dial-in audio meetings ❷ | ✔ | ✔ | ✔ | ✔ | ✔ |
Initiate a Meet Now meeting | ✔ | ✔ | ✔ | ✔ | |
Add and present Microsoft PowerPoint files | ✔ | ❸ Annotations not available | ✔ | ✔ | ✔ |
Navigate Microsoft PowerPoint files | ✔ | ✔ | ✔ | ✔ | ✔ |
Add and edit OneNote meeting notes | ✔ | Edit only (not add) | ✔ | ✔ | |
Use a whiteboard | ✔ | ✔ | ✔ | ✔ | |
Conduct polls | ✔ | ✔ | ✔ | ✔ | |
Upload files to share with others | ✔ | ✔ | ✔ | ✔ | ✔ |
Schedule a meeting or conference | Outlook or Skype for Business Web Scheduler | Outlook or Skype for Business Web Scheduler | Skype for Business Web Scheduler | Outlook or Skype for Business Web Scheduler | Outlook or Lync Web Scheduler |
Q&A Manager | ✔ | ||||
Disable attendee video | ✔ | ✔ | |||
Disable meeting IM | ✔ | ✔ | ✔ | ✔ | |
Mute Audience | ✔ | ✔ | ✔ | ✔ | ✔ |
Make everyone an attendee | ✔ | ✔ | ✔ | ✔ | |
Produce Skype Meeting Broadcast | ✔ | ||||
Delegate can schedule a meeting on behalf of delegator | ✔ | ✔ | ✔ | ||
Synchronize delegates between Skype for Business and Outlook | ✔ | ✔ | ✔ | ||
Set Video Spotlight (lock video) | ✔ | ✔ | ✔ | ✔ | |
Give/Take control of screen sharing | ✔ | ✔ |
Skype User Manual For Mac Os
Voice (Telephony) support
Feature/capability | Skype for Business 2015, 2016, or 2019 client | Skype for Business on Mac | Lync 2013 client |
---|---|---|---|
Initiate a call | ✔ | ✔ | ✔ |
Click to call a contact | ✔ | ✔ | ✔ |
Transfer a call | ✔ | ✔ | ✔ |
Manage call forwarding | ✔ | ✔ | ✔ ❶ |
Manage team call settings | ✔ | ✔ ❶ | |
Manage delegates | ✔ | ✔ | ✔ ❶ |
Initiate a call to a Response Group | ✔ | ✔ ❶ | |
Support emergency services (E-911) | ✔ | ✔ | ✔ ❶ |
IM notification to SIP URI(s) for E-911 call | ✔ | ✔ | ✔ |
IM notification to distribution list for E-911 call | ✔ | ✔ | ✔ |
Connect to voice mail, set up or change greeting | ✔ | ✔ | ✔ ❶ |
Missed call notification | ✔ | ✔ | ✔ ❶ |
Make calls on behalf of another contact (manager/delegate scenario) | ✔ | ✔ | ✔ ❶ |
Handle another's calls if configured as a delegate | ✔ | ✔ | ✔ ❶ |
Call park | ✔ | ✔ ❶ | |
Group call pickup | ✔ | ✔ ❶ | |
Location-based routing | ✔ | ✔ | ✔ |
Manage Response Group/Team call group | ✔ | ✔ |
External users support
Feature/capability | Skype for Business 2015, 2016, or 2019 client | Skype for Business on Mac | Lync 2013 client |
---|---|---|---|
Initiate IM with a public contact | ✔ | ✔ | ✔ |
Initiate IM with a federated contact | ✔ | ✔ | ✔ |
Conduct two-party or multiparty calls with external users (not available in Skype for Business Online) |
✔ | ✔ | ✔ |
Recording support
Feature/capability | Skype for Business 2015, 2016, or 2019 client | Skype for Business on Mac | Lync 2013 client |
---|---|---|---|
Client-side recording of audio, video, application sharing, desktop sharing, and uploaded content | ✔ ❶ | ✔ ❶ | |
Client-side recording of file transfers, shared OneNote pages, and PowerPoint annotations | ✔ ❷ | ✔ ❷ | |
Select preferred recording resolution | ✔ | ✔ |
Modern Authentication
Feature/capability | Skype for Business 2015, 2016, or 2019 client | Skype for Business on Mac | Lync 2013 client |
---|---|---|---|
Modern Authentication | ✔ | ✔ | ✔ |
Multi-factor Authentication | ✔ | ✔ | ✔ |
Cert -Based Authentication | ✔(Domain-joined device only) | ✔ | ✔(Domain-joined device only) |
Kerberos Authentication | ✔ | ✔ |
Archiving, compliance, and logging support
Feature/capability | Skype for Business 2015, 2016, or 2019 client | Skype for Business on Mac | Lync 2013 client |
---|---|---|---|
Archiving of IM conversations in Outlook Conversation History | ✔ ❶ | ✔ If server-side conversation history is turned on | ✔ ❶ |
Client-side archiving of audio, video, application sharing, desktop sharing, and uploaded content | ✔ ❶ | ✔ ❶ | |
Client-side archiving of file transfers, shared OneNote pages, and PowerPoint annotations (unavailable in Skype for Business Online) | ✔ | ✔ | |
Access sign-in logs from Skype for Business icon in the task bar | ✔ | ✔ |
Client limitations
Basic client limitations
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Manage team call settings
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Manage delegates
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Make calls on behalf of another contact (manager/delegate scenario)
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Handle another's calls if configured as a delegate
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Manage a high volume of calls
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Initiate a call to a Response Group
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Call park
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Change greeting
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Group call pickup
Skype User Manual For Mac Air
Online or Hybrid user account limitations
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Enhanced Presence: Use a photo from any public site for My Picture
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Contacts: Search for Response Groups
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IM Support: Persistent Chat (Group Chat) integration
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IM Support: Escalate a Persistent Chat room to a Skype for Business Meeting with one click
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External Users: Conduct two-party or multiparty calls with external users